Returns & Exchanges

At KROSER, we want you to be completely satisfied with your purchase; if you are not happy with your fashion items, you may return them within 30 days of delivery for a full refund or exchange.

1

Initiate Your Request

Log into your KROSER account, navigate to your order history, and select the items you wish to return to receive a Return Authorization.

2

Prepare the Package

Place the items in their original packaging with all tags attached, ensuring the products are unworn, unwashed, and in their original condition.

3

Ship the Items

Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location or schedule a pickup.

4

Receive Your Refund

Once our warehouse inspects the returned items, your refund will be processed to the original payment method within 5 to 7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing